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Category: Reputation

  • Le Web 3: A French farce (or is it a tragedy?)

    An extraordinary event took place in Paris this week, one that I was due to be part of as a presenter but could not make it. Le Web 3, the third in a series of Web 2.0-ish events organized by…

  • Update: Dolphin Music does care about its customers

    [Update May 29, 2007: The title of this post has been changed to reflect some developments since I wrote the post in December 2006. The original title was: “Recommendation: Don’t buy from Dolphin Music.” Read on to see why I’ve…

  • Developing social media guidelines for PR

    It’s good to see that the CIPR, the body representing the public relations profession in the UK, has taken a lead in formally starting a debate about social media and PR. The CIPR has just published a social media consultation…

  • Steelworkers battle with Goodyear moves to YouTube

    The Wall Street Journal reports today on a long-running labour dispute in the US between the United Steelworkers union and the Goodyear Tire & Rubber Company. What makes this dispute of special interest from the communication point of view is…

  • Edelman earns a break

    I’ve just finished listening to the latest episode of EARshot, the podcast from Edelman PR ably hosted and produced by Phil Gomes on October 27. What’s especially interesting about this 35-minute podcast is that it’s a recording of an internal…