Category: Workplace
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2018: the year of chatbots, AI and digital personal assistants
2017 was the year that artificial intelligence (AI) generally gained a greater consciousness in the public mind as well as in the minds of many professionals, not the least being those in the broad communication business – especially public relations,…
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New Report on Change Agents: the Unsung Heroes in Digital Transformation
According to Brian Solis, the real (often untold) stories about digital transformation are the human struggles “change agents” face as they try to modernize their organizations. There are always colleagues, managers and others who don’t get it. Solis – futurist,…