Tag: chatbots
-
The Evolution of Search in the Age of AI Chatbots
Today, we’re witnessing a pivotal transformation in how we search for and interact with information online. With established AI chatbots like ChatGPT and new entrants like Perplexity gaining prominence, the narrative of search is rapidly evolving, presenting a mix of…
-
A Balanced Approach to AI Integration: Lessons From Klarna’s Customer Service Success
Klarna, a Swedish international fintech company, has introduced an AI assistant developed in collaboration with OpenAI, the maker of ChatGPT. Klarna says it has significantly transformed its customer service operations. In a press release on 27 February, Klarna itemised an…
-
ChatGPT, Claude, Bing, or Bard?
How do four of the most prominent AI chatbots compare? That question was put to me recently by a friend who has a fair amount of scepticism about AI chatbots and was keen to know which one is best. Inevitably,…
-
Bill Gates: the Age of AI has Begun
Last week, Bill Gates published a lengthy essay about artificial intelligence and what he believes it heralds for humanity and the world. He introduced his story by recounting what he had witnessed last year with the results of a challenge…
-
Whether scraping data for generative AI training infringes copyright is a matter for debate
A thorny issue in the broad area of generative AI concerns copyright and how or whether it applies in activities involving the gathering of data about images, texts and other content for use by AI publishers. Specifically, such use would…