Delivering Happiness: A Path to Profits, Passion, and Purpose is the new book by Tony Hsieh, the CEO of Zappos.com. A combination of memoir, essays, business lessons, inspiration and a bit of zen, the book recounts the road taken by Zappos.com from unlikely online shoe outlet to billion-dollar business and Amazon.com acquisition target.

The book focuses on Hsieh’s unwavering commitment to a culture of service supported by a commitment to openness. Combined with charm and wit, this quick and easy read is inspirational if not a guide to embracing the same practices for your own business.

In this FIR Book Review, FIR co-host Shel Holtz offers an overview of the book and its strengths as one man’s journey to cultural enlightenment.

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Delivering Happiness by Tony Hsieh
Publisher: Business Plus
Hardcover: 258 pages
Published June 7, 2010
ISBN-10: 0446563048
ISBN-13: 978-0446563048

Purchase at Amazon US, Amazon Canada, or Amazon UK.

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This FIR Review is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

(Cross-posted from For Immediate Release, Shel’s and my podcast blog.)