Category: Technology
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A Balanced Approach to AI Integration: Lessons From Klarna’s Customer Service Success
Klarna, a Swedish international fintech company, has introduced an AI assistant developed in collaboration with OpenAI, the maker of ChatGPT. Klarna says it has significantly transformed its customer service operations. In a press release on 27 February, Klarna itemised an…
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The Promise and Peril of Sora Text-to-Video
In the constantly-evolving landscape of AI-assisted content creation, OpenAI’s latest innovation, Sora, represents a seismic shift. This text-to-video generative AI creator is not just another step forward; it’s a leap into a future where the boundaries between imagination and reality…
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The Future of Online Search: A Closer Look at Perplexity AI
When I search online for the most relevant, comprehensive, and accurate information I’m looking for, I find it’s typically a hit-or-miss procedure. Traditional search engines will give you results but heavily weighted to sponsored listings or paid ads, thus making…