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Full story: Do corporate apologies make any difference?
Reading today’s Telegraph over breakfast this morning, I opened page 6 to see a large display ad by Barclays Bank, pictured, containing an open letter of apology signed by its chairman, Marcus Agius. The apology is to do with the Libor interest-rate fixing scandal for which Barclays was fined £290 million ($450 million) last month […]
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Full story: The definition of management
According to Dilbert. Love the humour, which reminds me of a workplace culture I experienced a previous life or two ago. No trust at all. Mind you, employee behaviours didn’t help. And leadership was dysfunctional, at best. All a virtuous circle, though – management didn’t trust employees; employees cared little about their work because management […]
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Full story: The trouble is, the 2012 Olympic Games start in two weeks…
O2’s total outage during the past 24 hours has raised questions about the readiness of the UK’s telecoms infrastructure ahead of the London Olympics, according to analyst firm Ovum. “The huge influx of visitors to London ahead of the games will cause network traffic spikes, putting pressure on the UK’s mobile networks which already have […]
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