Content summary: Donna Papacosta’s IABC presentation and FIR Interview with Brian Solis posted; a quick note on AVEs; listener comments from the FIR Room on Friendfeed; Ragan promo; News That Fits: Marriott introduces Facebook game for recruiting, Dan York reports from the EComm Show in Burlingame CA on "voice 3.0" and more, the Media Monitoring […]

FIR co-host Shel Holtz talks with Brian Solis about the update to his book Engage!, among other topics, including social business and the role of frontline employees in representing their organizations online. Get this podcast: Download the MP3 file (10.9Mb, 27:20) Get the show on iTunes Subscribe to the FIR Interviews RSS feed Get the […]

Canadian communicator Donna Papacosta – and the voice that guides you on how to comment on FIR – delivered an All-Star presentation at the IABC 2011 World Conference that took place June 12-15 titled “Fascinate Your Audience with Digital Storytelling.” Donna has graciously permitted us to share the audio of her session on FIR, along […]