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Full story: Sanofi-Aventis employees really up in the air
Did you see Up in the Air, the 2009 comedy-drama starring George Clooney who plays a corporate downsizer who travels around America doing layoff interviews? He delivered wholesale bad news face-to-face on behalf of companies unwilling to do it themselves and who hired him for the task. The Clooney character’s comfy lifestyle is rudely interrupted when he’s called back to his company’s HQ and encounters an ambitious, freshly-graduated new hire promoting a plan to cut costs by conducting their layoffs…
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Full story: Chaos theory
All this weekend, I’ve been experiencing an increasing sense of disbelief when watching TV news reports of the utter chaos in the UK transportation network as a consequence of the severe weather conditions the country has been enduring. Last night, Heathrow airport saw hundreds of stranded passengers spending their second night in the airport terminals in pretty poor circumstances as the airport remained essentially closed, apart from a handful of departures, all weekend. It’s a little selfish perhaps, but I…
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Full story: FIR Live #20: Communicating the Deepwater Horizon Oil Spill
The explosion and subsequent oil spill from the Deepwater Horizon oil rig in the Gulf of Mexico last April rapidly became the worst oil spill in US history and the single event that severely affected energy company BP‘s reputation on a huge scale. In this episode of FIR Live, Gerald Baron, founder and director of PIER, and Neil Chapman, a BP communicator, discuss the communication efforts since the event and consider the lessons for crisis communication. Get this podcast: Download…
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Full story: Royal Mail at a loss
The cost of sending a first class letter in the UK will rise by a record 5p from April as stamp prices are hiked to 46p, reports the Telegraph. Moya Greene, Royal Mail‘s chief executive, said she regretted having to push up prices, but the cost of sending a letter in the UK was among the lowest in Europe. She said: “We have thought carefully about these increases as we are conscious of the difficult economic circumstances our customers are…
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