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Full story: The finger from Ryanair
This is either another indicator of organizational arrogance, or a sign that some very odd people work at the company, but take a look at what’s happening with Ryanair. Either way, it’s a huge public relations cock-up. If you’re a user of the Irish budget airline’s website and then write a blog post about your […]
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Full story: The Hobson and Holtz Report – Podcast #425: February 23, 2009
Content summary: CDs for first-time commenters; upcoming FIR Interview; East Bay Social Media Breakfast on Feb 25; Michael Netzley interviews Edelman’s Alan VanderMolen on the 2009 Trust Barometer research in Asia; the Media Monitoring Minute with CustomScoop; News That Fits: How to reach baby boomers with social media, Humana opens up their boardroom via Twitter, […]
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Full story: The hell of email
Sometimes, being an advocate of the “if it ain’t broke, break it†school of thought – the title of one of my long-time favourite business books which I bought when it was first published in the early 90s – can result in the opposite of what you want to achieve. So it was with my […]











