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Full story: The finger from Ryanair
This is either another indicator of organizational arrogance, or a sign that some very odd people work at the company, but take a look at what’s happening with Ryanair. Either way, it’s a huge public relations cock-up. If you’re a user of the Irish budget airline’s website and then write a blog post about your experience with it and finding a bug, complete with screenshots, here’s a taste of what you can expect from Ryanair if they come a-visiting and…
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Full story: The Hobson and Holtz Report – Podcast #425: February 23, 2009
Content summary: CDs for first-time commenters; upcoming FIR Interview; East Bay Social Media Breakfast on Feb 25; Michael Netzley interviews Edelman’s Alan VanderMolen on the 2009 Trust Barometer research in Asia; the Media Monitoring Minute with CustomScoop; News That Fits: How to reach baby boomers with social media, Humana opens up their boardroom via Twitter, two communication jobs to die for, Josh Bernoff’s irrelevant email; listeners’ comments discussion including Simon Young on New Zealand’s controversial S92 regulation and the internet…
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Full story: The hell of email
Sometimes, being an advocate of the “if it ain’t broke, break it†school of thought – the title of one of my long-time favourite business books which I bought when it was first published in the early 90s – can result in the opposite of what you want to achieve. So it was with my email which has been in purgatory for all of February. If you’re so inclined, you can read the gory details in earlier posts (start here…











