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Full story: The failure of BA’s T5 promise
Watching the unfolding PR disaster for British Airways over the catastrophe surrounding the new Terminal 5 at Heathrow airport during the past 48 hours, one word springs to mind. Expectations. For the past day and a half, the newspapers and TV news have been full of images of chaos at T5: cancelled flights, nightmare baggage […]
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Full story: Cuts from FIR #331
Overflow from FIR #331 on March 27: 1-Minute News Forrester opens technographic data The real roadblocks to data portability on social networks Download FIR Cuts MP3s – Technographic (2:54) | Portability (4:58). If you want to automatically receive FIR Cuts as they’re published, subscribe to the RSS feed. (What are FIR Cuts?)
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Full story: The Hobson & Holtz Report – Podcast #331: March 27, 2008
Content summary: New FIR Book Review and FIR Interview podcasts coming in April; next FIR Live on BlogTalk Radio in planning; discussion: pros and cons of social media for small/medium business; Dan York reports on FriendFeed, the dark side of the internet, and more; the Media Monitoring Minute with CustomScoop; lawsuit filed against Cisco for […]
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Full story: Rebranding the French presidency
French president Nicolas Sarkozy is in the UK on a state visit, the first by a French leader in over a decade. Watching the BBC News 24 live coverage this morning of his arrival at Windsor Castle for all the pomp and ceremony associated with such occasions – see this 6-minute Qik video I did […]