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Full story: That customer service sinking feeling
My wife and I are driving over to the UK next month, so I went online to the P&O Ferries website this afternoon to make a booking for the trip across the English Channel from Calais to Dover. I’ve used P&O’s online booking system many times before and it’s definitely the easiest way to sort […]
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Full story: Copyright your Office docs with Creative Commons
Here’s a very useful new feature from Microsoft and Creative Commons, announced yesterday – the ability to embed a Creative Commons copyright license directly in your Word, PowerPoint or Excel file. This is something I’ve been doing for a while, especially with PowerPoint presentations. But it’s been a manual process and a bit fiddly to do. […]
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Full story: Tech-challenged Europeans who don’t read blogs
Reuters reports on a survey that says about 37% of people living in the 25 European Union countries have no computer skills, with Scandinavians being the most computer-literate and Greeks the least. The survey results – “How skilled are Europeans in using computers and the internet?” (PDF) – announced today by the EU statistics agency […]
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Full story: The comedy podcast from Number Ten
Just been listening to comedian Eddie Izzard’s European podcast, an account of his two-day visit to Brussels last week in the company of Prime Minister Tony Blair for a meeting of the European Council. Izzard’s concluding remark is that he hopes the podcast has been “vaguely illuminating.” Well, I did learn the difference between the European […]
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Full story: Get what you want with RSS
Steve Rubel delivers the goods with an excellent round-up of 35 ways you can use RSS today. I’ve learned from Steve’s list. Track new software releases, for instance. Hadn’t thought about that one. And key phrases and themes showing up in blog entries. Even more tips from some of the commenters to Steve’s post. Terrific […]