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  • For Immediate Release

    The Hobson and Holtz Report – Podcast #638: February 13, 2012

    By

    Neville Hobson

    •

    13 February 2012

    Content summary: The next FIR Book Club with Bob LeDrew has Katie Paine as guest author; Ogilvy launches Social@Ogilvy; special price for FIR listeners for “The Social Customer 2012”; News That Fits: first SOPA and PIPA, now ACTA: opponents say ‘undemocracy in action’ behind anti-counterfeiting proposals; Michael Netzley reports on a 2012 survey of internet users in Singapore; OneForty.com is now socdir.com; Ragan promo; new research from Hewlett-Packard on Facebook likes and tweets; listener comments; Ike Pigott reviews ifttt.com; the…

    Full story: The Hobson and Holtz Report – Podcast #638: February 13, 2012
  • Business, Communication, NevilleHobson.com, Technology, WebHostingBuzz, Weblogs

    Liking WebHostingBuzz, and deals

    By

    Neville Hobson

    •

    12 February 2012

    Just over a month ago, I started a relationship with a new web hosting service, WebHostingBuzz. The words you’re reading now are served up to your screen from a database in the cloud (well, from a dedicated Dell server physically located in a data center somewhere in the US). As I noted in my first post about WebHostingBuzz, you now get content served to you a lot quicker and more reliably. If you look at the footer of this page…

    Full story: Liking WebHostingBuzz, and deals
  • Business, Communication, Events, Professional Development, Social Media

    Global perspectives on social media

    By

    Neville Hobson

    •

    10 February 2012

    A week-long feast of knowledge opportunity awaits you next week in over 20 cities around the world when Social Media Week kicks off on February 13. This bi-annual professional development event offers you a series of interconnected activities and conversations around the world on emerging trends in social and mobile media across all major industries. The organizers say it attracts more than 60,000 attendees across thousands of individually organized events, with half a million connecting to the conference online and…

    Full story: Global perspectives on social media
  • Business, Communication, Google+, Marketing, Social Media, Social Networks, Web

    Be where your customers are – it’s simple

    By

    Neville Hobson

    •

    7 February 2012

    There’s a huge gap in expectation as Econsultancy reports on research by Zendesk that says: 62% of customers are looking for more support through social media 23% of companies actually provide it that way on Facebook Simple action: pay attention to what your customers want and deliver on that. Embedded Link The future of customer service and social media: infographic According to Zendesk’s new infographic, 62% of customers are looking for more support through social media. Compare that to research…

    Full story: Be where your customers are – it’s simple
  • For Immediate Release

    The Hobson and Holtz Report – Podcast #637: February 6, 2012

    By

    Neville Hobson

    •

    6 February 2012

    Content summary: Donna Papacosta promos Tweeps in Profile featuring Shel as ‘Mr February’; new FIR Book Review by Kris Gallagher of Intern Nation; FIR Book Club #1 recording posted; News That Fits: the Komen Kerfuffle; Ragan promo; Dan York adds his perspectives on the Komen Kerfuffle; with gov.uk, the British government redefines the online government platform; the Media Monitoring Minute with CustomScoop; listener comments from the FIR Room on Friendfeed; Reuters launches Social Pulse; TemboSocial promo; no report from Michael…

    Full story: The Hobson and Holtz Report – Podcast #637: February 6, 2012
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