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Full story: FIR Speakers and Speeches: Francesca Karpel on social media and employee engagement
Content summary: Francesca Karpel, senior manager of Internal Communications at NetApp, delivered a breakout session at the 2010 New Communications Forum titled "How Social Media & Online Communities Strengthen Employee Engagement," April 23, 2010. From the NewComm Forum session description: NetApp (#1 on Fortune’s Best Companies to Work For in January 2009) employees around the […]
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Full story: The Hobson and Holtz Report – Podcast #548: May 24, 2010
Content summary: Manish Mehta’s NCF10 keynote posted as an FIR Speakers & Speeches podcast; FIR’s at the Dell B2B Social Media Huddle in London on May 25; What’s up?: Google Wave revamped and available to everyone, Microsoft is the most social company, Nestle capitulates to social pressure, online UK election campaigns did influence voters; FriendFeed […]
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Full story: No ifs or buts from Zappos
What would you do if a technical problem on your e-commerce website meant that wrong pricing information was posted for some time; customers took advantage of the low prices and, by the time you spotted it, the mistake added up to $1.6 million? Here’s what Zappos did in relation to their 6pm.com online store: […] […]
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