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  • Blogging, Innovation, Software, Weblog Tools, Weblogs

    WordPress support a phone call away

    By

    Neville Hobson

    •

    15 April 2009

    From WordPress developer Alex King, probably best known as the creator of many useful and popular WordPress plugins, this looks like a great idea: WordPress HelpCenter is a real-time support center for all things WordPress. We can answer simple questions about how to create categories and tags, how to use your links list, or we […]

    Full story: WordPress support a phone call away
  • Business, Communication, Marketing, Public Relations, Reputation, Social Media, Workplace

    Note to Domino’s Pizza: News travels fast, especially when it’s bad

    By

    Neville Hobson

    •

    15 April 2009

    (This post was updated during April 15 as events evolved: scroll down to see additional commentary.) A public relations disaster of potentially epic proportions is brewing for Domino’s Pizza following the antics of two employees and a video on YouTube. You can read the gruesome details at Consumerist but, concisely, it happened over the Easter […]

    Full story: Note to Domino’s Pizza: News travels fast, especially when it’s bad
  • For Immediate Release

    FIR Live on April 25: Is social media monitoring critical or creepy?

    By

    Neville Hobson

    •

    14 April 2009

    FIR Live #13 Saturday, April 25, 2009 10am PDT / 1pm EDT / 6pm UK Listen in Marshall Kirkpatrick of ReadWriteWeb explored both sides of the increasingly popular business activity of monitoring social media. He wrote: It’s kind of a modern day horror story, isn’t it? Web 2.0’s potential benefit for humanity tragically sold short […]

    Full story: FIR Live on April 25: Is social media monitoring critical or creepy?
  • Books, Experimenting, Marketing, Podcasting, Social Media, Twitter

    Creating a business book made of tweets

    By

    Neville Hobson

    •

    14 April 2009

    I’m taking part in an interesting experiment to create a business book entirely via 140-character comments posted on Twitter. It’s the brainchild of Toby Bloomberg: So what’s a Twitter-book you may be asking? It’s a book written using Twitter as platform and distribution channel. Social Media Marketing GPS #smgps is the first business book to […]

    Full story: Creating a business book made of tweets
  • For Immediate Release

    The Hobson and Holtz Report – Podcast #439: April 13, 2009

    By

    Neville Hobson

    •

    13 April 2009

    Content summary: 2009 FIR Listener Survey launches; next FIR Live on BlogTalk Radio on April 25; FIR Listener Contest awaiting first entrant; Michael Netzley reports on digital media in Cambodia; the Media Monitoring Minute with CustomScoop; Eric Schwartzman interviews Korn/Ferry International’s Don Spetner on job hunting in a recession; News That Fits: in the aftermath […]

    Full story: The Hobson and Holtz Report – Podcast #439: April 13, 2009
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