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Full story: FIR Book Review: Groundswell
Groundswell is the highly-anticipated book by Forrester Research vice presidents and principal analysts Charlene Li and Josh Bernoff. Subtitled “Winning in a World Transformed by Social Technologies,” the book seeks to show organizations how to tap into the power of customers connecting with one another. The book includes 25 case studies from around the world. Focused almost entirely on customers and marketing, the book is supported by a considerable amount of data produced by Forrester’s research efforts. In this FIR…
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Full story: Easy Skype recording with CallBurner
A Twitter buddy asked me today what application would I recommend for recording Skype conversations, the resulting recordings to be used in podcasts. That’s the sixth such request I’ve had over the past few weeks. Does it indicate that we’re about to see an upsurge in business podcasting, hopefully proving me wrong when I wondered a few months ago whether business podcasting is dead? Whatever the reason, if more people are considering podcasting and are looking for an easy way…
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Full story: The Hobson & Holtz Report – Podcast #358: June 30, 2008
Content summary: Neville’s in Manchester; Michael Netzley reports from Singapore on a Text 100 survey of Asian bloggers, and on a professional conference in Singapore and an academic conference discussing China’s Internet; the Media Monitoring Minute with CustomScoop; News That Fits: Neville’s reflections on Chicago and the Social Media Academic Summit 2008, how social networking saved New Orleans, preparing to mobilize your company; Heidi Miller reviews TypePad Mobile; listeners’ comments discussion; music from Geoff Smith; and more. Listen to FIR…











