Content summary: Neville’s 24-hour cold and the Vista effect on recording; Shel on the social outcomes from social media; the Media Monitoring Minute with CustomScoop; reputation damage and the GMTV phone quiz ‘irregularity’; borrowing social media ideas for Accenture’s intranet; Second Life Business Communicators meet at Edelman Island; Alex Bellinger: EU threatens online retailers; UK […]

Content summary: Shel on The Engaging Brand; CustomScoop’s new promo spots; Neville on organizational culture; Dan York’s report; Neville on website measurement; Sallie Goetsch’s report; listener comments; the music; and more. [Message from our sponsor: Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir.] Show notes for […]