Francois Gossieaux, from Beeline Labs, joined forces with Deloitte to study online business communities – what works, what doesn’t, and why – in a research project supported by the Society for New Communication Research. In this FIR Interview, Francois shares the highlights of the study’s results. Listen to this podcast now: [display_podcast] Get this podcast: […]

More and more companies are implementing social software for employee use, and many more that aren’t find that employees are taking advantage of services that exist outside the firewall in order to do their work more collaboratively. One of the first books to appear on this subject is Enterprise 2.0: How Social Software Will Change […]

Content summary: FIR Listener Contest closes for entries, review begins; Michael Netzley reports from Singapore on the melamine food contamination case and also PodCamp Singapore; the Media Monitoring Minute with CustomScoop; News That Fits – brands enter the blogosphere, CIPR seeks views on social media guidelines, GM’s Olympic-sized PR blunder, iSense: ‘Welcome to Targeting 2.0′; […]