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Full story: The Hobson & Holtz Report – Podcast #313: January 24, 2008
Content summary: FIR Listener Contest closes Jan 25; FIR live on BlogTalk Radio Feb 9; Shel travels; Neville speaking today at Bulldog Reporter audio conference; Dan York reports on data portability, OpenID, and more; the Media Monitoring Minute with CustomScoop; UPS blog monitoring; headline findings from Edelman’s 2008 Trust Barometer survey; recession 2.0; Apple discourages employee blogging; PR disasters; David Philips reports; listeners’ comments discussion; news about next week’s shows; music from Sophia Ramos; and more. [Messages from our sponsors:…
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Full story: Customer service DreamHost style
Last week’s billing mistake by server hosting company DreamHost caused a lot of grief to a lot of people. Every customer, it seems. I’m one of those customers and I was hit for the double billing which saw $340 unexpectedly charged to my credit card. The wrong amount and at the wrong time. Emails and blog posts followed from DreamHost explaining that the incorrect billing was rapidly spotted and refunds quickly processed. It took five days including a weekend for…
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Full story: The Hobson & Holtz Report – Podcast #312: January 21, 2008
Content summary: FIR Listener Contest closes Jan 25; FIR live on BlogTalk Radio Feb 9; Eric Schwartzman interviews Harvard Scholar Kevin Lewis on his sociology study about Facebook usage; the Media Monitoring Minute with CustomScoop; social media and addressing big questions at the World Economic Forum in Davos this week; is Hillary Clinton promising a blogging cabinet?; business cases for mobile video like Qik and seesmic; Jim Horton’s survey of 100 corporate websites; PodCamp Toronto next month; listeners’ comments discussion;…
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